Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unused and in its original packaging. You'll also need the receipt or proof of purchase.

Returns

To start a return, contact us at help@abpdistro.com.

Please note that returns must be sent to the following address:

Advance Bio Performance LLC
3226 N 42nd Ter
Kansas City, KS 66104

If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted.

If you have any questions about returns, contact us at help@abpdistro.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if:

• The item is defective

• The item is damaged

• You received the wrong item

We'll evaluate the issue and work to make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)

• Custom products (such as special orders or personalized items)

• Personal care goods (such as beauty products)

• Hazardous materials

• Flammable liquids or gases

If you have questions or concerns about a specific item, please contact us before requesting a return.

We also do not accept returns on:

• Sale items

• Gift cards

Exchanges

The fastest way to receive a different item is to return the original item. Once your return is accepted, you can place a separate order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

To qualify, the item must be:

• Unused

• In the same condition as received

• In its original packaging

You must also provide the receipt or proof of purchase.

Refunds

We will notify you once we have received and inspected your return and let you know whether your refund has been approved.

If approved, your refund will be automatically issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at help@abpdistro.com.